Terms and conditions of service

Service Conditions Page

Service Conditions Welcome to La Bottega di Carilius! I am Raffaella, owner of Polesella S.r.l. and the Carilius brand. With our website labotegadicarilius.it, I aim to bring all the flavors of Valpolicella directly to your home with fast, safe, and carefully detailed shipments. For us, wine represents sharing special moments with loved ones, and thanks to our e-commerce, you can enjoy our Carilius whenever and with whomever you want: relax, and we'll take care of bringing the wine to you.

Product Information Each wine available on labotegadicarilius.it is accompanied by a detailed product sheet describing its main characteristics. Since our products may vary over time, the information in the sheets may be subject to updates. However, you will find all updated information on the back label of each bottle, in compliance with current legislation, including alcohol content, production cellar, and allergens (contains sulfites).

Purchase and Delivery labotegadicarilius.it allows the purchase and delivery of our wines exclusively in Italy for personal consumption. Our site is aimed at adult consumers with non-commercial or entrepreneurial purposes in the wine world. By using our site:

  • You declare to be of legal age, therefore at least 18 years old.
  • You acknowledge that we reserve the right not to fulfill orders from operators with purposes other than those stated above.

Platform and Security Our store is developed by Digital Agency WinTrade S.r.l., which provides us with the online e-commerce platform to sell our products and services. To ensure secure and encrypted online payments, we rely on PayPal and Stripe services.

Prices and Payments All prices include VAT. The shipping cost is indicated separately during the purchase process and on the invoice. Prices may vary, so we invite you to check the final sale price before placing your order. The available payment methods are: Credit or Prepaid Card, PayPal, Amazon Pay, Google Pay, Apple Pay.

Contract Conclusion The sales contract is considered concluded when labotegadicarilius.it receives the completed order form with payment, verifies the correctness of the data, and sends you an order receipt containing the transaction summary information. By submitting the order, you declare that you know and unconditionally accept the Terms and Conditions of Service of labotegadicarilius.it and the additional information on the site, including the Privacy Policy.

Invoicing The invoice is issued upon order and the related document in PDF format will be sent to you within 2 working days from the order date.